COVID-19 Family Portal

NEW (November 12, 2020)
Update and Conversation with Families, hosted by Reena’s CEO, COO – Presentation Slides

Reena, and the developmental services sector as a whole, is following strict guidelines and protocols for people living in congregate living settings. These guidelines and protocols comprise the Resource Toolkit, detailing how we must conduct business to prevent and manage an outbreak, and how to map out our new normal.

We’ve outlined below the contents of the Resource Toolkit; however, as the pandemic evolves, these documents will be updated to reflect any changes. You may visit the COVID-19 Resources for Congregate Living Settings website for any updated information.

Resource Toolkit

Ministry of Health, COVID-19 Guidance: Congregate Living for Vulnerable Populations (May 28, 2020)

Public Health Ontario, COVID-19 Preparedness and Prevention in Congregate Living Settings (July 08, 2020)

Public Health Ontario, Managing COVID-19 Outbreak in Congregate Living Settings (June 22, 2020)

Public Health Ontario, COVID-19 Frequently Asked Questions for Congregate Living Settings (June 24, 2020)

Ministry of Children Community and Social Services- Visitor’s Guidelines 2.0: Re-Opening of Congregate Living Settings (September 3, 2020)

In accordance with the Resource Toolkit, we have issued guidelines to instruct families on our visitation and short-stay absence protocols.

These guidelines are subject to change as the COVID-19 situation evolves and will be adjusted to ensure everyone’s safety.

Reena’s Visitation and Short-Stay Absence Guidelines and Forms

We must approach these changes responsibly and with caution to protect the health and safety of your family member, their staff, neighbours and visitors. Therefore, as a team, we need to work collectively to ensure these enduring values are followed by practicing these IPAC measures:

Infection Prevention and Control (IPAC) Practices

Please ensure you have reviewed and understand these IPAC practices.

NEW – Toronto Jewish Disability Network (TJDN) Weekly newsletter

The newsletters are intended as a bi-weekly gesture of outreach, particularly to families who have their family members at home with them during COVID, to provide support and reduce feelings of isolation.